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Kuznec1024 Author

Level 1

4 points

apple id blocking all the time

Hi!

I have a problem. My Apple ID all the time asking to change a password. When I write a new password, iPhone or iPad or MacBook write me that my apple id is lock and I need to reset a password. This happens every 3 day. 2 weeks ago I was changed apple ID to another. All devices I was reset to factory settings. No one didn't know about my new apple ID. Two-factor authentication is on (Full Feng-shui). After 2 weeks it all started again. every 3 days all devices ask me to change a password. What happened and where is a problem could be?

iPhone XS

Posted on Dec 25, 2018 2:46 AM

Top-ranking reply

Eric Root

Level 10

684,735 points

Posted on Dec 25, 2018 5:52 AM

Someone may be trying to sign into your Apple ID and is entering the wrong password too many times. If you think it might be an account problem, contact Apple ID Support.

Apple ID Support

Apple ID Support (2)

Apple Support by e-mail or chat Work through the screens to get a chat option.

Apple Support using Twitter

Or fill out and submit this form. The form is for iTunes, but it will get passed to the ID Support section.

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apple id blocking all the time

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