Screen Recording Failed And Unable To Save!

When I Screen Record Using The ios Screen Recorder It Works Perfectly Fine But When Its Time To Stop The Recording And I Click To Stop The Screen Recording It Says The Following Messages :

Screen Recording failed to save due to: Failed to save screen recording

Or

Screen Recording failed to save due to: The Operation couldn't be completed.

(Cocoa error -1.)


NOTE : MY IOS FIRMWARE IS UPDATED TO THE LATEST VERSION AND I HAVE TRIED RESTARTING MY DEVICE! ALSO I HAVE NO RESTRICTIONS!


iPad Air Wi-Fi, Cellular

Posted on Dec 26, 2018 9:36 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 27, 2018 8:58 AM

Hi SaboorButt,


​Thank you for using the Apple Support Communities. I understand you're receiving an error when you try to record your screen.


Does this happen when you're recording your screen while using a particular app? Or does it happen with every screen recording in all apps and circumstances?


I understand you've tried restarting and have updated your device. When this happens, does it help if you force-close the app and try a new recording? How to force an app to close on your iPhone, iPad, or iPod touch.


If you find the issue happens with all apps and persists after force-closing the app, you may need to restore your device to resolve this. First, How to back up your iPhone, iPad, and iPod touch. Once you have a backup, Restore your iPhone, iPad, or iPod to factory settings and set it up as new temporarily, just for testing purposes. Make note of whether you're able to record your screen and save it. Then, Restore your iPhone, iPad, or iPod touch from a backup and test again to see if the restore process has cleared this up.


I hope this helps you.


Cheers.

3 replies
Question marked as Top-ranking reply

Dec 27, 2018 8:58 AM in response to SaboorButt

Hi SaboorButt,


​Thank you for using the Apple Support Communities. I understand you're receiving an error when you try to record your screen.


Does this happen when you're recording your screen while using a particular app? Or does it happen with every screen recording in all apps and circumstances?


I understand you've tried restarting and have updated your device. When this happens, does it help if you force-close the app and try a new recording? How to force an app to close on your iPhone, iPad, or iPod touch.


If you find the issue happens with all apps and persists after force-closing the app, you may need to restore your device to resolve this. First, How to back up your iPhone, iPad, and iPod touch. Once you have a backup, Restore your iPhone, iPad, or iPod to factory settings and set it up as new temporarily, just for testing purposes. Make note of whether you're able to record your screen and save it. Then, Restore your iPhone, iPad, or iPod touch from a backup and test again to see if the restore process has cleared this up.


I hope this helps you.


Cheers.

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Screen Recording Failed And Unable To Save!

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