manrah09 Author

Level 1

11 points

No Service Issue after update ios 12.1.2

After update the ios 12.1.2 and carrier update i'm unable to get the signal on my iphone and it shows an No Service

iPhone XS

Posted on Dec 27, 2018 2:53 AM

Top-ranking reply

charlesncharge2

Level 1

15 points

Posted on Jan 5, 2019 5:11 AM

According to some Twitter users, there are reported Apple iOS 12.1.2 update problems that could reportedly affect your cellular data service. Because this issue manifests itself when your iPhone with iOS 12.1.2 is connected to a carrier’s LTE network, limiting the device to use LTE for data but not voice should fix this for you.

1) Open the Settings app.

2) Tap Cellular or Mobile Data.

3) Be sure that the Cellular Data toggle has been switched to the ON position.

4) Tap Wi-Fi Calling, then disable the feature.

5) Go back, then choose Cellular Data options from the list.

6) Tap Enable 4G, then choose the option labeled Data Only.

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65 replies

wy1z

Level 1

4 points

Feb 9, 2019 3:26 PM in response to manrah09

I have a SIM from Mint (prepaid, uses TMobile) and my iPhone SE reported No Service after the 12.1.2 update. I had a prepaid Verizon SIM I happened to insert and, to my surprise, Verizon appeared with full carrier!

To see if something was wrong, or got magically updated, I powered down the phone, swapped SIMs again, and the original Mint/TMobile, upon power up, again said "No Service".

Without bothering to power down, I just swapped SIMs as-is to the Verizon again, and immediately got service!

I'm now not sure if the iPhones are really broken, or if Apple is playing games with some of us?

ScottS02

Level 1

4 points

Feb 18, 2019 12:10 AM in response to shahrukh48

Hi,

You can try these steps posted by Apple.

https://support.apple.com/en-us/HT201415

If your phone qualifies, this repair program could be an option.

https://www.apple.com/support/iphone-7-no-service/

Several people through this thread have provided additional ideas/solutions that may help you. If none of these work, you will likely have to contact Apple or an Authorized Service Center.

Good Luck!

Jan 25, 2019 10:53 PM in response to manrah09

I just have iPhone 6s, that’s what was having issues and they replaced it with a new iPhone 6s :-)

manrah09 Author

Level 1

11 points

Jan 26, 2019 7:01 AM in response to manrah09

Hi Team,

How many of them facing this issue with iPhone 6s, 6, 5s ,5 ?

manrah09 Author

Level 1

11 points

Jan 26, 2019 7:04 AM in response to Brandi040

But actually the replace program for Iphone 7 in that how they replaced. Because i do have the issue with iphone 6S. Do u have any ticket id for reference.

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No Service Issue after update ios 12.1.2