Apple Mail deleted all of my gmail emails.

Once done with that task I emptied my trash.



Is there any REAL way to get my emails back?


This seems like a gross oversight on Apples software products on their proprietary devices..


Has anyone else experienced this?


All my emails are lost.


The only advice on the web for years on this is to "check Trash".


Macbook Pro owner- December 2018

MacBook Pro

Posted on Dec 28, 2018 5:42 PM

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Posted on Dec 29, 2018 11:39 AM

I doubt that your emails are truly gone. Have you gone to www.google.com and signed in on your email account there? They should all be there.


If they are you could also go back to your system preferences, select "internet accounts" select the google account (on the left panel) make sure all the items are checked on the right, if they are all checked, then delete the google account on the left panel by clicking on the "-" icon on the bottom. Then click on the "+" icon on the bottom, and choose "Google" in the right panel and start adding the information.


Then go to your apple mail icon (I call it the mail stamp cause it looks like a stamp). click on "get mail" upper left under the 3 colored buttons. This should refresh your mail and bring in your gmail....

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Question marked as Top-ranking reply

Dec 29, 2018 11:39 AM in response to jpeek345

I doubt that your emails are truly gone. Have you gone to www.google.com and signed in on your email account there? They should all be there.


If they are you could also go back to your system preferences, select "internet accounts" select the google account (on the left panel) make sure all the items are checked on the right, if they are all checked, then delete the google account on the left panel by clicking on the "-" icon on the bottom. Then click on the "+" icon on the bottom, and choose "Google" in the right panel and start adding the information.


Then go to your apple mail icon (I call it the mail stamp cause it looks like a stamp). click on "get mail" upper left under the 3 colored buttons. This should refresh your mail and bring in your gmail....

Dec 28, 2018 7:42 PM in response to jpeek345

Once done with that task I emptied my trash.


What task is/was that? Apple Mail would not delete emails - you do. So, please explain exactly what you were doing.


Have you checked the Gmail email website to see if they are there?


It depends if you have an IMAP or POP account; IMAP accounts emails remain on the server and are downloaded every time whereas POP emails are downloaded to your computer permanently and, depending on your ISP practices, deleted on the server. So, what happens depends on the type of account you have.


Dec 28, 2018 9:35 PM in response to jpeek345

I second the commotion. Any email app is just a client interface that syncs with the email account you're signed into. Empty trash = delete which syncs like everything else. Stuff in Gmail trash is automatically deleted after 30 days any way.


Although POP mail services (which Gmail is not) had a setting you could use to not delete messages from the server when they are downloaded to a client app, they never had a setting to not delete from the server when something is deleted from the client.


Hope that helps and my compliments to you for letting people know about how this works. Empty trash = delete, across the board. 🖖🏻

Dec 29, 2018 10:25 AM in response to Toot Uncommon

All of the rhetoric aside I see only one option to actually recovering all of my lost business emails.


Unless there is an actual trash option within the Mail app itsel...which i have looked for then all of my business emails are indeed lost to the wind.


If anyone can actually ID the exact function available in Mail that has a a sliver of a chance of recovering my emails then I am all ears.


The fact remains that NO user of an EMAIL client should have to suffer losing all of his emails because he thought he was erasing his email from Apples Mail app LOCALLY!


Especially after a fresh install of the latest OS to this date Mojave.


I just entered my password and username as prompted by Apples software.


Thats all and thats all ANYONE else would have done.


btw I have "backed-up" a copy of this thread as a pdf.


I believe the greater irresponsibility lies with Apple here and let the record stand as testimony.


If this dialogue should have "gone missing" from the web I will gladly repost it elsewhere.


I have no more time to engage in this matter.


I am called to recovering what I have lost.


Thank you for your efforts born of any thought or sentiment on this thread title anyway.


Good bye





Dec 28, 2018 6:48 PM in response to jpeek345

Once done with what task?


Writing an effective Apple Support Communities question


Once you empty the Trash, it's empty. Commercial data recovery products and services exist but success is not guaranteed and I have none in particular to recommend.


Apple's Time Machine conveys the ability to restore email messages or an entire system from a backup: Back up your files with Time Machine on Mac - Apple Support


Dec 28, 2018 7:42 PM in response to jpeek345

IMAP is pretty much the standard these days and it works as you describe. Deleting an email message with Mail actually tells the IMAP server to "mark it as deleted" which does not necessarily result it in becoming immediately erased and irretrievable. The message will actually become deleted according to the mail settings you provided to Google, so you will have to open a Google Mail webpage and examine what those settings are for your account. Even then Google makes it rather difficult to actually delete email messages permanently, so you might find recourse on that web page. Go there for help.


As far as the Mail app is concerned... if you should ever inadvertently delete an email message, simply selecting Undo Delete Message from Mail's Edit menu will often suffice. Or, simply open the Trash Mailbox for each account, and retrieve the deleted messages. Drag them back to your Inbox or wherever you want to keep them.


If you go a step further and really empty Mail's Trash, you will see the following:





It means what it says.


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Apple Mail deleted all of my gmail emails.

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