3 months ago there was something wrong with my music app, I couldn't download any music on my phone and I've tried to remove and re-install the app and everything. I cancelled my payment and used another music app. Two days ago I updated my payment on Apple music and I started to download my music on ICloud and after half of them I got the same problem as before. Where is the problem I cant find anything to solve my problem
iPhone 6s
Greetings bedirhanakyazi,
Thanks for visiting the Apple Support Communities! I understand you're having trouble downloading music for offline listening with Apple Music on your iOS device.
I suggest ensuring your device is connected with a strong Wi-Fi or internet connection, as described within the "If you can't download, play, or access songs" section of the following guide: Get help with iCloud Music Library
Additionally, I suggest verifying you have enough available storage on your device to download music for offline listening: How to check the storage on your iPhone, iPad, and iPod touch
If the issue continues, I suggest to force the Music app to close, restart your iPhone, and then test the behavior: How to force an app to close on your iPhone, iPad, or iPod touch & Restart your iPhone, iPad, or iPod touch
If additional assistance is needed, it would be helpful to know if the behavior persists with multiple networks.
Kind regards.
Greetings bedirhanakyazi,
Thanks for visiting the Apple Support Communities! I understand you're having trouble downloading music for offline listening with Apple Music on your iOS device.
I suggest ensuring your device is connected with a strong Wi-Fi or internet connection, as described within the "If you can't download, play, or access songs" section of the following guide: Get help with iCloud Music Library
Additionally, I suggest verifying you have enough available storage on your device to download music for offline listening: How to check the storage on your iPhone, iPad, and iPod touch
If the issue continues, I suggest to force the Music app to close, restart your iPhone, and then test the behavior: How to force an app to close on your iPhone, iPad, or iPod touch & Restart your iPhone, iPad, or iPod touch
If additional assistance is needed, it would be helpful to know if the behavior persists with multiple networks.
Kind regards.
I can't downlaod any music on Apple Music
