Battery Stuck at 2%

Hello everyone,

I don't know how quickly people respond, but I've noticed that my battery will not charge past 2%. It stays alive when plugged in but when I take the charger off it dies quickly. :( I have a macbook air 13", I've tried resetting SMC but no luck

this is the info I have:

Battery Information:

Model Information:

  Serial Number: D8***KFY

  Manufacturer: SMP

  Device Name: bq20z451

  Pack Lot Code: 0

  PCB Lot Code: 0

  Firmware Version: 511

Hardware Revision: 000a

Cell Revision: 1200

Charge Information:

  Charge Remaining (mAh): 121

  Fully Charged: No

  Charging: No

  Full Charge Capacity (mAh): 6805

  Health Information:

  Cycle Count: 201

  Condition: Normal

  Battery Installed: Yes

  Amperage (mA): 0

  Voltage (mV): 6948

This is coconut battery:

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