Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Thunderbolt 3 (USB-C) to Thunderbolt 2 Adapter is not working

Hello!

I just got my new Macbook Pro 13" and got two Thunderbolt 3 (USB-C) to Thunderbolt 2 Adapter to connect my external displays. Reason why I got this adaptor is, because i used the MiniDisplay port in my previous laptop to connect to two external displays and I had all the cables and adaptors required for the same.


However the adaptor is not picking up when the display is connected. I have tried connecting the above adaptor directly to the HDMI port using a MiniDisplay to HDMI cable, but no luck.


Appreciate if someone can shed some light on this situ.


Cheers!

Wellington

MacBook Pro w/ Touch Bar (2018 or later)

Posted on Jan 1, 2019 6:15 AM

Reply
Question marked as Best reply

Posted on Jan 1, 2019 6:25 AM

Extracted from the Apple article Get help with video issues on external displays connected to your Mac.


Similar questions

2 replies

Thunderbolt 3 (USB-C) to Thunderbolt 2 Adapter is not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.