MacOS Mojave Safari "Can't find server" - changing website address

Question

Level 1

13 points

MacOS Mojave Safari "Can't find server" - changing website address

When I am on a Pampered Chef consultant's website and then enter the web address for the main website, Safari changes the address I enter to part of the main website address and then can't open it. The address I actually entered was www.pamperedchef.com but it keeps changing it to the partial pws address... How can this be fixed without deleting my cookies (and therefore logging out of any programs I'm in...)

Macbook (2015 or later)

Posted on Jan 2, 2019 7:18 PM

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Answer 1

Eric Root

Level 10

685,251 points

Jan 2, 2019 7:26 PM in response to Sweet Pease

Have you tried going to Safari/Preferences/Privacy/Manage Website data and deleting the cookie(s) for that web site?

Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test.

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Answer 2

Sweet Pease Author

Level 1

13 points

Jan 3, 2019 11:43 PM in response to Eric Root

Yes, I had to clear out the cookies under preferences. it’s the only way I could get to the main website. But 1) it’s never happened before, until the latest update, and 2) I shouldn’t have to. There’s an actual link between the two sites, but Safari reverts to the partial URL, taking the last part of the address where I’ve been instead of the new address i’m trying to get to. It overrides my destination URL whether I click the link or enter is manually.

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Answer 3

Sweet Pease Author

Level 1

13 points

Jan 7, 2019 8:32 AM in response to Eric Root

Thank you. I'll give it a go. Could it be an issue with their website? I had the problem on my iPhone with the same website, but using Safari on the phone, too...

Also, will changing the setting affect security? (I'm definitely not a computer techie!)

Thanks!

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Answer 4

Eric Root

Level 10

685,251 points

Jan 7, 2019 8:41 AM in response to Sweet Pease

You are welcome. It could be a website issue. Disabling the setting allows more web sites to track you. If that works, I would disable it when using that web site, and then enable it again when you are done with the web site.

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