Can't upload mp4 video to itunes 12.8

I am trying to add some mp4 videos to iTunes 12.8. I have tried dragging and dropping it into the "Movies" tab. I get the blue line around the section like it is going to drop in, but then nothing happens.


I have tried to go to file>Add to library. That opens the window to choose a file, but then doesn't load the file when I select it.


I have searched archives here and online, and can't find anything. People are referring to the "home videos" tab, which I don't have. I have found instructions on how to add the home videos tab with the edit button in the movies section, but I don't have that. I have also found to look in the "media folder" in iTunes, and I don't have that folder either. I have a "music folder".


I am wondering if Apple took out the function to be able to add your own videos to iTunes?


iMac 2017 with High Sierra

iMac Line (2012 and Later)

Posted on Jan 4, 2019 2:10 PM

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Can't upload mp4 video to itunes 12.8

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