OSX update from Yosemite 10.10.5 to El Capitan

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Level 1

8 points

OSX update from Yosemite 10.10.5 to El Capitan

What can I be doing wrong?

So I've got MacBook Pro 15", mid 2012, Model No. A1286, running Yosemite 10.10.5

Wanted to start updating to new OSX versions, starting from El Capitan. But, after opening a download page of this OS in App Store, and clicking "GET" button, i get a message:

"We could not complete your purchase.

This version of OS X 10.11 cannot be installed on this computer"

Button "Learn More" doesn't lead nowhere. Any ideas what's up?

MacBook

Posted on Jan 5, 2019 2:03 AM

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Answer 1

Eau Rouge

Level 8

42,656 points

Jan 5, 2019 5:22 AM in response to sonik303

The App Store is recognising that your Mac can upgrade further than El Capitan so is refusing to download and install it for you.

Your Mac can install Sierra.

How to upgrade to macOS Sierra - Apple Support

It can also install High Sierra.

How to upgrade to macOS High Sierra - Apple Support

You should also be able to upgrade to Mojave.

How to upgrade to macOS Mojave - Apple Support

You do not need to do step by step upgrades you could go directly to Mojave.

Whichever OS you decide to upgrade to make sure any third party apps you use have updates available so they will continue to operate in your chosen OS, check with the developers of any apps you have.

Also check with the manufacturers of any printers/ scanners or other hardware you use with you Mac that they have drivers and software available so they will continue to function.

And before upgrading make sure you have made a full back up of your Mac just in case something goes wrong.

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