XR screen scratches easily

My brand new iPhone Xr screen scratched on day 1. Then, the screen scratched again on day 2. On day 3, I went to the Apple store and purchased the $40 Belkin screen protector and it was installed in the store by Apple using a special applicator tool. Since then, it's been about 6-weeks and there is NOT one scratch on the screen protector. It seems to me, the screen protector is more durable than the Xr screen. I am so disappointed in my Xr's screen.

Yeah that’s crazy. Again, I don’t have scratches, I get tiny pin dots and micro chips where I would position my thumb when scrolling. All my new iPhones do it within 3 days of brand new. Screen protectors totally hide it but shouldn’t have to use them because I don’t like them. If anyone is looking for super cheap and good quality..... a 3 pack of Tethys edge to edge from amazon works awesome. They’re super cheap but never had any problem.

Yeah same thing with 11 pro. Do not use without screen protector or it will chip and leave micro dots on the display.

Too many comments/ 'I have this question too' counts here plus comments on other boards for there not to be an actual problem with at least early batches of XR screens. Several years of iphone 6 with no screen protector or case with no issues and then day 1 of XR (before screen protector arrived) and a 1.5" scratch to top right of screen appears. Seen comments elsewhere asking if XR screen made of butter!

This issue, lack of smaller small form factor iphone and other issues is bringing me close to leaving the Apple fold after many years.

Come on Apple... silence around this issue can only mean 1 thing.

Yes, this is very similar what happened to my XR. I brought it home and was going to put the screen protector on it when my 10 year old (who was obviously very excited to see the new phone) took it in his hand and put my iPhone 6s Plus on top of it to compare the size. And lo and behold - a scratch (a significant one at that) appears on the XR screen out of thin air.

Extremely disappointed in the quality - I have been carrying around my iPhone 6s Plus forever without a screen protector and there are no scratches on the screen whatsoever.

Very very disappointed in the quality control (if there is any to begin with) for this phone.

After a couple weeks of normal use, my iPhone XR showed quite a few small scratches on a couple sides of the screen. My phone now shows significant scratches all over the screen. I never had any issues like this with my previous iPhone. I am definitely disappointed with this and if there is anything Apple could do to address this issue that would be great!

Me too. I have had an iPhone since iPhone 2. I have always used a thin case with no problems. And I have had normal drops with every phone (who doesn't). I am going to have to get an Otterbox for my XR because it's so delicate and it's from work and I can't keep ruining the screen. Not happy with this.

I am having the same problem! I have had iPhones for several years and never had a scratch on the screen...I currently have about 6 scratches on my new XR! Very disappointing...Also read some threads from back in 2018 of people saying the same thing. I am going to get a screen protector and hope that they become less noticeable. Regardless there is some sort of quality issue with the new phones.

No.

Apple never promised the screen would be scratch-proof, and that is why third parties sell screen protectors.

You have not been scammed; if you purchase a $1m Ferrari the paint can be scratched, quite easily in fact.

I've had my XR for over a year now. The first screen I had, the original, did not take any scratches at all for a year. Then I had to had it replaced in the Apple Store due a dead pixel. As soon as they replaced the screen I started noticing small scratches everywhere. Seems odd that two screens for the same phone seem to have different toughness levels...

The Verge: WHY YOUR BRAND-NEW SMARTPHONE WILL SCRATCH JUST AS EASILY AS YOUR OLD ONE

It may not be plastic but it SURE scratches WITH plastic. I literally scratched my iPhone XR screen today WITH PLASTIC. This is crazy. The lack of glass quality is astonishing

I have had my XR for about 2 months now. I have not stopped saying to people that I think this phone's quality is trash. The screen has SO MANY scratches on it from daily use. I had my iPhone 7 for over 2 years without a screen protector and the screen was NEVER as scratched as this! This is absurd. It's obvious they are using cheaper materials or just failing to check quality control. Oh, sorry, am I supposed to keep my phone in a velvet pouch and with a thick screen protector on it? Can I not place it in my pocket or purse? This is ridiculous.

I’m afraid I have to agree. Although I think the XR is a great phone in most ways, I already have two scratches on the screen after a few months. I never got any noticeable scratches on any of my 4 previous phones. I’ve never liked screen protectors and never used them. I’ve just put my other phones in my pocket with my keys, etc., no problems. I got the first scratch on the XR with a week of owning it, so I’ve been more careful with it. I recently noticed a second scratch! Yikes! Starting to worry! Is it plastic?

The iPhone Xr scratches easily. Heavy scratch on day 1. Light scratch on day 2, day 3, and so on. I don't like scratches. I don't want scratches. My iPhone 6 did not scratch after years of use. I did not intend to downgrade my ownership experience for an Xr screen that scratches. I am very disappointed.