XR screen scratches easily

I have had my XR for 1 week. I ordered a screen protector and between the time I got the phone and installed the screen protector, I noticed small surface scratches. I am EXTREMELY careful of my phone. I did not carry it in my pocket until I got the case and screen protector. I left the plastic protector that the phone was delivered with until it finally fell off after a few days. This is my 4th iPhone and I must say I have never seen the glass scratch so easily. Quality issues? The new Apple? Anyone else notice the diminished durability?

iPhone XR

Posted on Jan 5, 2019 5:04 AM

Reply
47 replies

Jan 13, 2020 10:17 AM in response to RomanBesedin

RomanBesedin wrote:
Yes! I just had an exactly same issue. I literally scratched my iPhone XR screen with PLASTIC! I don’t how that’s possible but it happened.


In a basic material science class on physical properties, the correlation between strength, hardness, brittleness, and toughness is explored. It's possible to make something practically scratch resistant, such as using sapphire. But that would be extremely brittle and requires a lot of thickness to resist breakage.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

XR screen scratches easily

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.