the devil's device locked me out. It will not accept the ORIGINAL e mail address that I set it up with. I do not know why.

It will not accept the ORIGINAL e mail address that I set it up with. I did not sign out of ANYTHING nor did I search FIND MY PHONE.


I would like to continue to use my i pad. Can you help me?

iPad mini 2 Wi-Fi

Posted on Jan 6, 2019 6:28 AM

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Posted on Jan 6, 2019 6:55 AM

For the icloud account that it's locked to the iPad will show in the Find iPhone section of it on http://www.icloud.com


Have you tried : If you forgot your Apple ID - Apple Support ?


Or, and if you bought the iPad new, you could try going to an Apple Store (make a Genius Bar appointment if you do) or try contacting iTunes Support online (http://www.apple.com/support/itunes/ww) and see if they can remove the iPad from the account - they are likely to want to see proof of ownership before they might help e.g. original receipt with the serial number on it

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Question marked as Top-ranking reply

Jan 6, 2019 6:55 AM in response to stormy347

For the icloud account that it's locked to the iPad will show in the Find iPhone section of it on http://www.icloud.com


Have you tried : If you forgot your Apple ID - Apple Support ?


Or, and if you bought the iPad new, you could try going to an Apple Store (make a Genius Bar appointment if you do) or try contacting iTunes Support online (http://www.apple.com/support/itunes/ww) and see if they can remove the iPad from the account - they are likely to want to see proof of ownership before they might help e.g. original receipt with the serial number on it

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the devil's device locked me out. It will not accept the ORIGINAL e mail address that I set it up with. I do not know why.

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