Real Player can't play file with my version of QuickTime

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Level 1

8 points

Real Player can't play file with my version of QuickTime

Every time I try to play a file on my MacBookPro (MacOS Mojave), I get this message "Real Player cannot play this media file with the installed version of QuickTime (error -50)." I have tried installing QuickTime again, but I keep getting the same message. What can I do? Is there some better version of QuickTime that I am not finding?

Macbook (2015 or later)

Posted on Jan 7, 2019 2:28 PM

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Answer 1

sterling r

Community Specialist

Jan 8, 2019 5:19 PM in response to kidclutch

Hey kidclutch,

Thanks for reaching out via Apple Support Communities. I can see that you're having issues with playing a file on your Mac with QuickTime. I can understand how inconvenient this can be and I have some info that may help. Take a look at this resource here to learn about what options you may have to help with this.

If an audio or video file doesn't play on Mac

Cheers.

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Answer 2

kidclutch Author

Level 1

8 points

Jan 8, 2019 6:15 PM in response to sterling r

Many thanks, Sterling R

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Real Player can't play file with my version of QuickTime

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