No gift app code

My boyfriend sent me an app as a gift, it's been almost 24 hours and I still haven't received the email. He resent the gift a few times but no result. Is this normal?

Posted on Jan 8, 2019 1:24 AM

Top-ranking reply

King_Penguin

Level 10

334,330 points

Posted on Jan 8, 2019 1:29 AM

If you've checked the spam folder as well as in the inbox he should contact iTunes Support : http://reportaproblem.apple.com or http://www.apple.com/support/itunes/ww

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2 replies

Top-ranking reply

King_Penguin

Level 10

334,330 points

Jan 8, 2019 1:29 AM in response to kezia96

If you've checked the spam folder as well as in the inbox he should contact iTunes Support : http://reportaproblem.apple.com or http://www.apple.com/support/itunes/ww

kezia96 Author

Level 1

8 points

Jan 8, 2019 1:36 AM in response to King_Penguin

Thank you for fast reply. I will have him contact iTunes Support.

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