This device is linked to another Apple ID

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eewizard Author

Level 1

25 points

This device is linked to another Apple ID

Got my replacement phone from Asurion through the Verizon insurance. I paid extra to get a “new” phone.

Once I received, I Restored from my Apple MacAir backup.

And moved the SIM card.

Everything else seems like normal.

EXCEPT for this ominous, mysterious and scary message. See the picture attached.

I simply have been taping on cancel as I do not know what is going on. I suspect this device was previously owned and used by somebody and my account may actually get cross linked!!!!

APPLE LIMBO LAND - NOT GOOD APPLE!

Any one have a suggestion??

Posted on Jan 9, 2019 8:55 AM

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Answer 1

Best reply

Limnos

Level 10

411,457 points

Jan 9, 2019 9:49 AM in response to eewizard

View and remove your associated devices in iTunes - http://support.apple.com/HT204074 - Read the part at the end where it refers to the 90 day wait. This applies to re-downloading past purchases (you can make new purchases), automatic downloads, and iCloud based services such as Family Sharing, Match, and Apple Music.

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Answer 2

Eric Root

Level 10

684,135 points

Jan 9, 2019 9:45 AM in response to eewizard

If you are seeing this in the App Store/iTunes, it is safe to do the transfer. Another Apple ID was associated with the stores and you need to change the association to your Apple ID.

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This device is linked to another Apple ID

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