When someone calls me, i go to answer and it immediately hangs up and says call failure, i also cannot answer phone calls or facetime or even call on snapchat. What is going on?

When someone calls me, i go to answer and it immediately hangs up and says call failure, i also cannot answer phone calls or facetime or even call on snapchat. What is going on?

iPhone 7 Plus

Posted on Jan 9, 2019 4:12 PM

Reply
1 reply

Jan 11, 2019 9:07 AM in response to lilyann211

Hello lilyann211,


Thank you for using Apple Support Communities!


I understand from your post that you are unable to receive calls because when you answer the call it immediately hangs up as do other types of calls like FaceTime. The following articles have steps which may help resolve issues with receiving both regular calls and FaceTime calls which you may find useful:


If you can't make or receive calls on your iPhone - Apple Support

If you can't make a FaceTime call on your iPhone, iPad, or iPod touch - Apple Support


Best Regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

When someone calls me, i go to answer and it immediately hangs up and says call failure, i also cannot answer phone calls or facetime or even call on snapchat. What is going on?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.