Apple CarPlay problem with 2019 Acura RDX and iPhone X

I did that and didn’t work - would be shocked if your system is fixed - it’s a system wide issue

This has worked for me for almost 3 weeks. It has not worked for everyone. I’ve had the same problem as you plus a few others: https://youtu.be/f7uLCjHK-**

If you look around the Google forums and the smartphone manufacturers forums you will read the same complaints about the disconnects with the same promise of it will be fixed in a future update.

Called the dealer; they walked me thru it; CarPlay is currently re-installed. Still no icon, but working on that! The dealer is not sure that this is a permanent fix.

If you recall, that glitch was there for me, with the early Beta 13 runs.

It went away with a Beta iOS 13 update and was fine through 2 or 3 updates.

It's been back, since iOS 13 went hard.

Hey guys there’s an update just posted today.

Same thing with me!

but, don’t let them give you the car without a driving with you in.

also, try to show them that same happen with USB Audio, and see what they say.

I also have this problem. I have tried all the solutions on my iPhone X and in my RDX infotainment system. Of course, my Acura dealer has no clue, and they may be right laying this malfunction on Apple. My next step is to try my wife’s iPhone 8 to see if the problem persists. Does anyone know if this is also a problem with the new members of the iPhone X family?

Having the same issue xs max with 12.1.4 iOS and my car is a 2019 Chevy camaro I’m starting to believe apple is to blame for this for the simple fact that it’s across multiple vehicle brands and the only thing that’s the same across all the vehicle brands is that we have iOS 12.1.4 and we have iPhone X and up

Updated iPhone 10xs to IOS 12.2 yesterday and had the same problem with 2019 Acura RDX CarPlay. I did a hard reset to iPhone, turned bluetooth off in settings, then turned back on, then turned off "apple pay cash" under wallet & apple pay in settings, then did another hard reset to iPhone, then turned "apple pay cash" back on. CarPlay worked perfect again! Not sure you need to do all those steps as I didn't try to reconnect to CarPlay in between the hard resets. I know there are issues with IOS 12.2 apple wallet and turning off "apple pay cash" then back on again seems to correct the problem. I'm guessing every time we update IOS on our iPhones we will experience some type of connection issue with CarPlay until Apple finds a permanent fix. Hope this helps!

I just got the RDX - when using carplay - my issue is when using some apps while speaking on the phone - the other person can no longer hear me. For example - if I use Google Maps - at times the person I am speaking can no longer hear me. Same when I open Instagram or Dropbox while on a phonecall. I was on phone yesterday and had a whatsapp message - and then person I was speaking to couldn't hear me. Anyone have this issue? I call Acura dealer and they have no idea.

I have an 8plus and CarPlay worked without issue for about 7 months then complete fail. I have tried all the suggested ways to get CarPlay working again but nothing. I tend to blame Acura as my 2019 RDX has other ongoing software issues as well (mostly with the radio).

I have an Apple iPhone 8 and have the same problem as described by everyone else. The phone (outgoing voice) disconnects and re-connects, with for apparently not reason. I can however, still hear the person I'm connected to.

The Acura Infotainment software/system, is the Not Ready for Prime Time equipment. It's been nothing buy aggravation since I bought my 2019 RDX, 5 months ago. Acura is the absolutely worst manufacturer to deal with, no wonder their sales have been in a tailspin, for the last 8 years.

My RDX is scheduled to go into my local Acura Dealership, tomorrow.

Does anyone have any more information or symptoms I can use to convince these clowns, that it's an Acura issue and not an Apple issue?

As far as I'm concerned, the implementation of CarPlay in the Acura, is atrocious.

BTW, I've tried the re-boot approach a couple of times, with no improvement. The "microphone" keeps cutting out, during phone calls, without doing any else with the system. It's almost like the Acura "microphone" "heats up" or something, then kicks off. Once I switch to the speaker on the phone, I can often go back to using the handsfree/CardPlay.