Can't deregister old iPhone 7+ number on new iPhone Xs.
I just got a new iPhone Xs from T-Mobile with a new phone number. I didn't deactivate iMessage and FaceTime on my old AT&T iPhone 7+. Now, iMessage and FaceTime have my old number on my new phone (see attached). Following the instructions on the website, I put in the old number to deactivate and never got a text with the code, as the code is likely going to the old phone. This process makes no sense at all. Please help me as I have many friends who iMessage me, and I want to start using FaceTime more. Thank you.
iPhone XS