Can I use a UK IPhone in HK?

I was thinking to buy a new iphone 8 plus and pay all at once in the UK. I'm not sure if I can use it when I get back to HK as I heard something about network locked or whatsoever. If I pay in full at once at your official store, does the phone come in unlocked and can easily move back to HK network once I put in my HK sim card when I get back HK?

iPhone 8 Plus

Posted on Jan 12, 2019 9:36 PM

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12 replies

Jan 13, 2019 5:44 PM in response to Charliengcy

Yes. Warranty coverage can be denied in any country other than the one where it is purchased. The reason is that Apple does not repair phones in the store; they replace any phone needing warranty service, and send the defective phone to a depot to be repaired and refurbished. Phone models are country specific, particularly with regard to government regulations regarding radio devices. And HK and UK regulations are so different that it is unlikely that a phone bought in either one can be repaired on the other. You might be able to get a screen or battery replaced, but even then the store has the option to deny service.

Jan 13, 2019 5:18 PM in response to Tesserax

This is also taken from Apple One (1) Year Limited Warranty


IMPORTANT RESTRICTIONS

With regard to iPad devices with cellular coverage and iPhone devices, the warranty provides service coverage the European Economic Area (EEA) countries and Switzerland. Outside this region, service options may be limited due to technical issues outside of Apple control – for information relating to iPad devices with cellular coverage and iPhone devices please see www.apple.com/iphone/LTE/ and www.apple.com/ipad/LTE/.

With regard to iPad devices the warranty does not provide service coverage in China due to differences in WiFi connection outside of Apple control.


Jan 13, 2019 10:17 AM in response to Charliengcy

The following it taken directly from Apple One (1) Year Limited Warranty:


You may obtain service in the European Economic Area (EEA) countries and Switzerland without paying any shipping and handling fees. Outside this region, service options may be limited. If a given service option is not available for the Apple Product in such country, Apple or its agent shall notify you about any additional shipping and handling charges which may apply before rendering service. Shipping and handling charges will not apply in countries where Apple does maintain an Apple Retail Store or Apple Authorized Service Provider (“AASP”) (a list of current service locations is provided at locate.apple.com/uk/en).

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Can I use a UK IPhone in HK?

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