iPad Pro touch screen intermittent unresponsive

Wow!

If this turns out to really be a notifications issue, this really soxs!

I use notifications all the time for mail, messages news apps and YouTube!

I have most of my notifications set to bannner, so they dismiss on their own without interaction from me to dismiss the notifications.

I wonder/question what with just displaying notifications has anything to do with a physical touch issue with the touch screen, though?

Turning off notifications didn't solve the problem!

After a couple of hours, the problem reappeared. It takes longer to occur, but it does.

It is difficult to say that the issue is physical or hardware.

On the other hand, it looks like a congestion in iPad processing, which causes "blindness" on the screen. It is a problem that comes and goes. I think that if it were physical or hardware, the problem would always occur. So my bet is that it is something linked to software / processing capacity. I really don't know.

Neither do I and it appears Apple doesn't know either or they would have issued a fix within the past 18 months this issue has been going on.

There must be some issue that Apple can't seem to identify and why is it only happening in a small quantity of iPad Pro models over the past 4 years and only in a small amount of new iPad Air 3, 10.5 inch screen models.

This is not happening with 10.2 inch screen, 2019 7th gen iPads or the 9.7 inch screen iPad Pros and this is NOT happening with any other older iPad models, like the iPad Air 2 or iPad Mini 4 or 5 models.

Why are iPad Pro models just being affected by this?

I really have no clue.

I went back to a basic iPad. I will not purchase another Pro until this issue is fixed. For now my 12.9 iPad Pro gen 2 is a paperweight. Perfect screen with a dead digitizer. I will convert to a Microsoft Surface Pro soon though as my son is still using his Surface 1 without any issues and it runs all apps just fine. I am just saving up the money. I will miss all my apps but Apple has done nothing to recall this well known issue. Don't worry when you go into the Apples Store the employees are well trained to act like you are the first customer they have ever seen with the lag issues that eventually end up being a dead digitizer.

The iPad Air has always been a solid product. The iPad Pro is worth the asking price if the touch portion didn't die. I was really happy with mine for the first few months until input lag that took me a year to show proof with a video for them to swap it out only to have the swapped one die 1 month out of warranty. Up until that point the iPad Pro was amazing. Buy a Microsoft Surface Pro, really good reliability and Microsoft stands behind their product.

I have the Same issue, I have turned it in for a remanufactured one and it still occurring on that unit. I’m at the point where I would probably never buy another Apple product again. I took it in to the Genius Bar and they keep telling me there’s nothing wrong with it. I’m so tired of companies that don’t stand behind their products and there’s obviously something wrong with this model.

I have had this problem too. Oddly the man at Apple century city Ca just denied and said it was nothing...changed out iPad with a warning...’only once’ blaming me somehow.

not cool. Count me in if there is away to combat this with Apple.

I did and they denied there was a problem even though they had swapped out a brand new iPad for a remanufactured one and then the remanufactured one has the same exact issue. No nobody can go to Apple to get help because of the coronavirus

My iPad Pro is horrible! I can’t recommend it either. It’s soooooooo frustrating. I’m ready to go back to my old tablet. I have heard such wonderful things about iPads. I think those who gave it such good recommendations had never tried anything else. It stalls all the time and the keys randomly don’t respond. It’s not just once in a while either. It’s often! I’ve tried all those things too! It doesn’t help. I’m sad!

I have tried your idea three times and still have the same problem. Now with Covid-19 I can’t get in to see Apple care. This is my second iPad from them and still the issues are there. I think it is a major Design flaw...

Great idea!

I am not a FaceBook or social media user, though.

If users post here, you may have to remind them here, from time to time, to go to your Facebook group.

I can't believe that 18-months and 40-pages here later that Apple has not managed to come up with a solution to this issue.

Like I stated, if this is a permanent product design/product engineering issue/flaw, there will be little to be done.

And, it seems the newer iPad Air 3 has gotten this problem mighty early in its life cycle.

Best of luck on this endeavour!

Apple support is familiar with this problem.

a couple of weeks ago, I finally returned my iPad Pro 10.5.

around this time, the new Macbook Air 2020 came out and I decided to buy it instead of the new iPad Pro. this is very sad, but I also had to return the Macbook Air - it warms up like a frying pan and makes loud fan noise. when the CPU load is only 10-15%, the processor temperature is about 100 degrees Celsius, and the fan speed is 8000 rpm. when I was talking to a support technician explaining why I'm not happy with the laptop, I mentioned a problem with the iPad Pro. he said he familiar with it.

How is it an electrostatic problem? Please explain. If it is a setting or an app run amok, it will reoccur if you change that setting again or use the app...you’d need to remove the app.

I would expect an electrostatic problem to be worse in the winter or if the device was not shielded/grounded properly. I haven’t seen that and the problem is actually better without a case.

Also when I’ve experienced electrostatic problems when repairing Macs and Wintel machines, the net effect was that components were fried and needed to be replaced, I’ve never experienced transient electrostatic effects like this that came and went. My iPad has never been flexed and has always been in a rigid case, so I doubt it has anything to do with cables disconnecting etc. or shielding being compromised.

I’d be interested in how you reached that conclusion.

Previous updates and/or resets disn’t worked for me for near that long, it was only temporary. Now I have over 2 months of problem free use. I hope I’m not just lucky, mine was acting up pretry badly before

I totally agree! I have gone back to an old iPad, but most my apps are no good on it now. I have tried everything everyone else has tried with no success. The updates didn’t do any good either. It makes me soooooooo angry! The iPad was a gift and I know my son saved forever to get it fo me. I feel terrible because I know he notices. The problem is I really need an iPad. I am deaf and it is my best way to communicate. I don’t leave my house without it. I can’t afford a new one. I wish they would find a fix. Is Apple even trying to find a fix or have they just ignored the problem?