apple music ‘not playing’

Hello and welcome to Apple Support Communities lauren_byrne,

I see that you're not able to play songs after starting your Apple Music trial. I use Apple Music everyday, so I understand your concern, and I'd be happy to help so you can start enjoying it too.

Let's start by having you force close the Music app and then restart your device, and test to see if the issue remains.

How to force an app to close on your iPhone, iPad, or iPod touch

Restart your iPhone, iPad, or iPod touch

Let me know how it goes.

Have a great day!

Hey! I have the same issue and I’ve tried the suggestion as well but it still doesn’t work for me. The music still doesn’t play and when I press shuffle it just skips through a bunch of songs then pauses at one without playing it. When I continue to press the play button it just doesn't wanna play.

Would like some attention for this because I subscribed to the service already. Thanks!

I have the same problem, too.

Music don’t play. I tried to restart my phone, but it didn’t help. Also I turned off the library iCloud and then  I turned on it, but it didn’t help too. 

How can I fix this? 

None of the suggestions here and other threads work. I spent over an hour last night building up my library and I can’t listen to one. Such waste. Very sad.

Got mine finally fixed.

Sign out of your Apple ID and sign back in.

You’re welcome.

Problem fixed.

follow this guide:

https://discussions.apple.com/thread/7741572

I have the same issue, too.

every time I start a song it doesn’t play. I click to the play button, it looks like it plays but it keeps skipping and doesn’t work saying “not in function”

I have the same issue. I still cannot figure how to fix it.

Same here. I hope that someone helps with this issue soon. Started my free trial and would love to listen to some music before it ends.

Haha same here, free trail since it doesn’t work.

Awesome yep thank you! That works!

Sign out of your Apple ID under settings and then resign back in then wa la!

Thank you!!!!