Siri and Apple Music

Question

Level 1

16 points

Siri and Apple Music

Hello!

I have a problem with Siri and Apple Music - I was trying to get help from Apple Support but as Siri is not oficially supported in my region I was advised to contact support service abroad.

My problem concerns the playlists. Whenever I say "Hey Siri, shuffle (or play) My Music playlist" it plays some weird music playlists which I have never seen in my life and I'm not able to force Siri to play my own music playlist. I tried "Hey Siri, play my playlits" and then telling the name of the playlist but the effect is the same. It finds the playlist perfectly when I say "Hey Siri, add this song to the My Music playlist" and the problem is only with playing the given playlist.

I tried changing the name of the playlist but it doesn't help. I have the most recent iOS.

Do you have any ideas how to fix the problem?

iPhone XS Max

Posted on Jan 15, 2019 1:26 AM

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Answer 1

Pabl0000 Author

Level 1

16 points

Jan 15, 2019 1:35 PM in response to Pabl0000

Guys, I managed to solve the problem. I want to share to solution, maybe someone will find it useful one day.

It looks like the problem was connected to the network. I'm sure I haven't changed any network settings before; however, once I reseted network settings right now Siri is able to find my playlists correctly!

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Answer 2

Jan 15, 2019 1:44 AM in response to Pabl0000

Play a specific playlist. If you've created playlists for your favorite music, Siri can tap into that as well. Let's say you've set up a playlist for your favorite rock tunes from the '60s called "'60s Rock." Tell Siri to 'Play the '60s Rock' playlist," and then sit back and listen. Ta

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Answer 3

Pabl0000 Author

Level 1

16 points

Jan 15, 2019 2:05 AM in response to seanfromllanelli

But the problem is that Siri cannot find the Playlist that I have created. The name of the playlist (since ever) is "My Music" and it used to work perfectly, but now whenever I say "Hey Siri, shuffle/play My Music playlist" it says "Here's 'My Music Playlist' by Kobaro..." and it starts playing the song "My Music Playlist" by that artist and I cannot find a solution to the problem. It is only able to find the "My Music" playlist which I have created when I want to add songs to it.

The command "Hey Siri, shuffle my playlist" results in the question "What's the name of the playlist?" and when I say "My Music" I get a "Playlist "Do not interrupt" shuffled and playing..."

Any other ideas what may be the reason and how to fix it?

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Answer 4

Pabl0000 Author

Level 1

16 points

Jan 15, 2019 2:32 AM in response to seanfromllanelli

I just have changed the name to "Song Folder" and now Siri is able to find it when I want to add music to it, but still no way to find it when I want to play the music - now when I say "Shuffle my Song Folder playlist" it says "Hmm, I'm having trouble playing that. If you aren't on Wi-Fi, make sure cellular data is enabled." - cellular data is enabled for sure and the internet works perfectly fine on my iPhone.

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Answer 5

Pabl0000 Author

Level 1

16 points

Jan 15, 2019 3:07 AM in response to seanfromllanelli

Still the same problem :( is it possible that it is caused by any settings? It looks like Siri tries to find songs in Apple Music with the title the same as the name of the playlist instead of looking for the playlist in my library. I also don't really understand the cellular data problem.

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Answer 6

Pabl0000 Author

Level 1

16 points

Jan 15, 2019 3:58 AM in response to seanfromllanelli

All comands in English, everything used to work perfectly fine and only this one command does not work correctly since last month. No iOS updates were done when the problem appeared and no settings were changed. The iOS was updated last week but the problem was not solved.

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