Please help? Is there something I’m missing? I reset it to sync it with my new phone like the suggestion recommended and now I can’t get past this screen. I did all the promps and hit the side buttons but still on this. Any suggestions?
It looks like the watch has reloaded software and is stuck in the initial first-power-up guide. Try a forced reset by pressing and holding both buttons (about 10 seconds) until the Apple logo appears, then let it reboot. If that doesn’t work Contact Apple Support and ask the paid support techs about a failed pairing with your new phone. Note that a brand new phone brings an entitlement for free support direct from Apple.
My Apple Watch won’t clear past the Apple Watch Basics screen
