Macbook stuck in a loop during install of Mojave from Sierra

Hi there- stupidly i decided to update my macbook from sierra to mojave. It is now stuck in a loop showing error log. - when i try restarting the hard drive it keeps taking me back to the install process, only to show the error log once more. How can i break the cycle?? Have tried recovery mode, safe mode but was so slow i quit start up. Followed other peoples advice on restarting but on mine it keeps trying to install mojave every time i restart. I really dont want to lose my data on the drive. I dont have time machine backup. Is there any way i can bypass the comp trying to install this **** update. Really hacked off with apple and all this. Hope someone might be able to help, thank you

Mac Pro

Posted on Jan 16, 2019 2:23 PM

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32 replies

Feb 10, 2019 12:27 PM in response to BDAqua

Hi there - Okay so I think it is sorted now. I had another HDD that I erased then I managed to reinstall it's original OS back onto it which was Mountain Lion. Phew it worked! I have since been able to hook up the original faulty drive to get my music and picture files back. Hurrah!

Thanks very much BDAqua for taking the time out to answer my queries and for pointing me in the right direction. Only when you said did I know about Recovery mode with the Shift-Option R. Much appreciated!!

Will teach me next time not update computer willy-nilly - or to at least back up first!

Thanks again folks !

Henry

Jan 17, 2019 1:50 AM in response to BDAqua

Hi! Safe mode? No it will get stuck on apple loading screen and not continue. I left it on all night too. I am able to use command r load up though that option has not helped me so far

Jan 17, 2019 1:56 AM in response to thestupidcomputer

Ive just realised Shift key is for safe mode. Will try alt key

BDAqua

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Jan 17, 2019 8:56 AM in response to thestupidcomputer

OK. :)

Jan 17, 2019 9:53 AM in response to BDAqua

I tried alt on startup, is an option to add wifi details and is installer with pic of my hard drive. If i click on this wil it reinstall the system and wipe everything?

Jan 17, 2019 11:48 AM in response to BDAqua

In disk utility? Trying to add pics

BDAqua

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Jan 17, 2019 12:46 PM in response to thestupidcomputer

In a Reply here use the tiny Mountain icon below...

Jan 17, 2019 1:32 PM in response to BDAqua

(was not displaying option to upload properly on my phone so am on another computer)

pics below: - thanks for help

Jan 17, 2019 2:04 PM in response to BDAqua

Ok - just seen this message. Will that wipe the hard drive? Imma try it -

Jan 17, 2019 2:07 PM in response to thestupidcomputer

Ok i just tried Install MacOs from Command R menu and gives me the error "The recovery server could not be contacted"

BDAqua

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Jan 17, 2019 3:08 PM in response to thestupidcomputer

It should not wipe it.

Jan 17, 2019 4:05 PM in response to BDAqua

Ah yes i have plugged the drive in and has shown up in disk utility. Is journaled yes. What should i do now to it?

BDAqua

Level 10

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Feb 8, 2019 11:23 AM in response to thestupidcomputer

What is on the drive now? What Format is the drive?

Feb 8, 2019 11:34 AM in response to BDAqua

There are important files on the drive so would rather not wipe it. It is formatted for mac and journalled etc.

BDAqua

Level 10

250,259 points

Feb 8, 2019 12:26 PM in response to thestupidcomputer

Normally those files would be OK, as long as the names of them are not OS folder or filenames.

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Macbook stuck in a loop during install of Mojave from Sierra