No longer able to make "screenshots" on my iMac

Question

Level 1

44 points

No longer able to make "screenshots" on my iMac

Over the past 3-4 weeks I've noticed I can no longer make "screenshots" For some reason when using

Cmd+shift+4 a window appears with the heading "untitled .png" appears. I am unable to save to my desktop without first editing the image. Previously s/shots of documents I want, would go to my d/top and I would annotate one after another.

I have taken it up with Apple and senior techs and nothing so far has corrected it. We have used terminal commands but nothing happens. They will speak with their engineers; but in the meantime I wonder if anyone else has had this problem, and if so how to overcome it.

I'm using Mojave 10.14.2 0n a 27" (late 2015) iMac

Posted on Jan 17, 2019 3:06 AM

Reply

Answer 1

Best reply

JohnA50

Level 1

67 points

Jan 17, 2019 4:01 AM in response to ribbo39

The only real difference is screenshot saves to the desktop with a screenshot number and you have to rename it as you wish. I found out about Grab by accident sometime ago and, after a bit of confusion with Mojave update, Screenshot as well.

Reply

Answer 2

JohnA50

Level 1

67 points

Jan 17, 2019 3:33 AM in response to ribbo39

Check your applications folder for 'Capture' or the newer 'Screenshot.' Either is very easy to use. In capture you will need to click and drag a box over what you want a picture of. In screenshot a box is placed on the screen and you will need to position and size the box to get what you want. Beyond that I can't help.

Reply

Answer 3

ribbo39 Author

Level 1

44 points

Jan 17, 2019 3:56 AM in response to JohnA50

Thanks John,

I hadn't noticed this app before, (only Grab) which resides in my utilities apps. Presumably this app came out in the recent

mojave upgrade/update.

I wonder if that is what is corrupting the "screenshot facility" of cmd+shift+4

Meanwhile I will try the screenshot app and see if I can make full use of it. It seems to behave much the same as the old screenshot.

Reply

No longer able to make "screenshots" on my iMac

Similar questions