The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I can no longer take screenshots using Shift-Command-4, or -3. I'm on a 2015 iMac with ElCapitan. I've checked my keyboard shortcut settings and rebooted. Nothing happens. It worked fine until a few days ago. I use it all the time. Why the sudden change.
iMac Line (2012 and Later)
Please restart in Safe Mode, then restart normally and re-test.
Please click Safe Mode Reset instructions
Screenshot stopped working on my iMac
