You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mac Mini 2018 + NEC EA271U

Unable to connect via USB-C on 2018 Mac Mini. Works on MacBook Pro 2016 (using the same USB-C cable) but says "no cable connected" for the Mini.


Connects to Mac Mini via HDMI 2.0 port just fine, but direct USB-C to USB-C connection does not work.


Anyone else have this monitor up and running with their 2018 Mac Mini using only a USB-C cable?


Mac mini 2018 or later

Posted on Jan 18, 2019 3:19 AM

Reply

Similar questions

10 replies

Jan 18, 2019 6:45 AM in response to msstefan2

This sounds like an inability of the NEC to negotiate power delivery i.e. both insisting on a power source (charging) role. The Mac Mini likely will not accept anything other than source, the MacBook otoh, is only too happy to be charged.


The monitor has no setting to disable power delivery without disabling the entire port. I would therefore follow-up with NEC, hopefully it’s as simple as a firmware upgrade. In the meanwhile, your workaround isn’t too bad: HDMI for MM and Thunderbolt for MacBook.


All the best.

Jan 18, 2019 7:43 AM in response to msstefan2

From the manual

https://www.necdisplay.com/documents/UserManuals/EA271U_UserManual-EN.pdf

try:

Make sure USB FUNCTIONALITY is set to ON or AUTO.

also

3840 x 2160 (60 Hz) resolution with USB-C connection

If the image of 3840 x 2160 (60 Hz) is displayed with USB-C connection, please set USB2.0 in USB SETTING (see page 18).

NEC has noted that some higher resolution DisplayPort signals, HDMI signals, or signals via USB-C, can occasionally become

unreliable. The typical symptom is that no image is displayed or the image is corrupted. The described OSD menu option offers

additional firmware processing for DisplayPort signals to optimize the native resolution support and therefore improve signal

reliability


Mac Mini 2018 + NEC EA271U

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.