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Magic keyboard top row buttons only work when keyboard is plugged in. Option of ‘standard function keys’ in keyboard prefs also disappears when keyboard is unplugged. Tried reseting all connected factory devices and pairing them again. Reset NVRAM. Using a 2014 Imac with Mojave. Can't find any solution after many hrs of searching...Could use some help please.
SOLVED... A suggestion by 'dialabrain' was correct. I had installed 'USB Overdrive3.1' some time in the past which was only good for 10.11 and had eventually deleted the preference pane thinking I had uninstalled it. While searching through my apps I found a USB Overdrive uninstaller in my utilities. Ran that and restarted and the keyboard works. Reinstalled 3.1 and same problem. Updated USB Overdrive to 3.4 for Mojave and all good again!!
Thanks for the help from everyone. I can finally put that issue to bed.
SOLVED... A suggestion by 'dialabrain' was correct. I had installed 'USB Overdrive3.1' some time in the past which was only good for 10.11 and had eventually deleted the preference pane thinking I had uninstalled it. While searching through my apps I found a USB Overdrive uninstaller in my utilities. Ran that and restarted and the keyboard works. Reinstalled 3.1 and same problem. Updated USB Overdrive to 3.4 for Mojave and all good again!!
Thanks for the help from everyone. I can finally put that issue to bed.
Strange. .Try resetting the SMC.
Also try while in Safe Mode.
How to reset the System Management Controller (SMC) on your Mac - Apple Support
Use safe mode to isolate issues with your Mac - Apple Support
It's unlikely you would have plists in two different user accounts with the same problem.
You could try just installing the combo update and see if that works.
Have also found when New Magic Keyboard is not plugged in, 'Show Keyboard Viewer' shows the old style AA battery Magic Keyboard. When plugged in 'Show Keyboard Viewer' shows correct new style rechargeable keyboard after a key is hit and then works as it should.
Paired up the new keyboard to a new Macbook Air and everything works correctly with it and shows up in Keyboard viewer correctly. (The Swiss German/French only changes which accented letter is primary and which needs a shift key depending on the language used).
Old battery magic keyboard works fine. Only new rechargeable one has the problem if not plugged in. Volume and brightness keys make 'boink' sound when pressed like trying too close a window that needs an answer to something first. Tried reseting SMC. The screen shots are from a safe mode boot. It's driving me crazy!
I can't find anything that might be interfering with it(only guessing). Are there any plist files which I could delete which store info about keyboards? Would an entrecheck log help someone find something?
FWIW, unless you were running the app at the time it wouldn't be due to an app. I don't know all the apps you have in any case. But that's why you tested in Safe Mode so nothing running in the background would interfere.
I have a new full install of 10.14.3 I have now gone through all my system prefs and app permissions in privacy tabs and have made everything the same as my Macbook Air and still the same keyboard issues. I have also set up a new clean user with admin priv and it also has the same issue. Would posting an EntreCheck log or some console logs help? Would deleting my main user account but keeping the home folder and setting it up again change anything? I have no idea where to go from here. Anyone have anymore suggestions ???
As it turns out, many people can't install the combo 10.14.3 update.
macOS 10.14.3 Update can't be installed o… - Apple Community
Mojave 10.14.3 Combo Update will not inst… - Apple Community
Screen shots with and without keyboard plugged in.
Okay well, Here's the US keyboard viewer with the keyboard plugged in and not. As you can see they are identical.
Here are my installed apps. Can you see anything that might be an issue before I reinstall Mojave(it will take awhile)
Can't use that update. Guess I need to do a full OS reinstall.
I wonder if it's the "Swiss French" setting? I'll have to check when my iMac Pro is done updating to 10.14.3.
Magic Keyboard fn keys not working unless plugged in??
