Help with Apple Music

Hi there, I recently gave my phone to my girlfriend to use as she was phoneless. She signed into her Apple ID when using it. After a few weeks I got my phone back, signed back into my Apple ID and everything was okay. Except my Apple Music was gone. I tried logging back into my Apple Music but cannot get in. Also, payments are still going? Can you help me please?

iPhone 6

Posted on Jan 23, 2019 2:57 AM

Reply
1 reply

Jan 23, 2019 4:02 AM in response to Jaylafs

Apple Music gone?

Re-download from App Store - Very simple.


After Download. Try these steps one by one check each time

  • Check On your iPhone in Settings> Music, and that iCloud Music Library is turned on to see the music on your iPhone.
  • Disable iCloud Music Library, restart, and enable it back on.
  • Try adding a single song without adding to a playlist.
  • Go to Settings > Apple ID Profile > iTunes & App Store > sign out 

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Help with Apple Music

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