trying to set up family sharing and i keep getting the message that my payment method can not be verified. i have verified it and still not working

trying to set up family sharing and i keep getting the message that my payment method can not be verified. i have verified it and still not working

Posted on Jan 23, 2019 1:10 PM

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Need help with family sharing. How do I add a payment method when family sharing is forcing me to use a different one?
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Family Sharing Setup I am setting up family sharing, but when I reach the add payment method screen, I put in the required details but at the top, in red, it says, "For assistance contact itune support". I don't understand why, because it doesn't give a reason or an issue.
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Level 10

104,458 points

Jan 23, 2019 1:33 PM in response to MelMurray1979

Hello,

Start with this:

If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store

Good luck.

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trying to set up family sharing and i keep getting the message that my payment method can not be verified. i have verified it and still not working

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