Streaks left on Mac screen

Cleaned my screen with microfiber cloth and water and it left giant streak through my screen. Please help.


MT

MacBook Pro Retina (2015 and later)

Posted on Jan 24, 2019 3:34 PM

Reply
1 reply

Jan 25, 2019 3:23 PM in response to materlep


Hello materlep,


Thanks for asking the Apple Support Communities for help with cleaning your Mac display.


This article talks about this: How to clean your Apple products - Apple Support


"To clean the screen on your MacBook, MacBook Pro, or MacBook Air, first shut down the computer and unplug the power adapter. Dampen a soft, lint-free cloth with water only, then use it to clean the computer's screen."


If after doing this you still have a problem, I recommend having the computer checked at an Apple Authorized Service Provider or Apple Store.


Please make a backup before taking the computer in to your appointment: Use Time Machine to back up or restore your Mac - Apple Support


Also, you will need to have your Apple ID and password handy when visiting a service provider. Check this help article under the bottom section titled "Get ready for service" for other items to ensure you are prepared: Mac Service and Repair - Apple Support


You can find a service provider using this link: Apple Find Locations


Thanks and have a wonderful day.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Streaks left on Mac screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.