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Level 1

9 points

id locked phone

Hi Bought an iPhone 7 from an auction but the phone is id locked can apple store unlock it if I provide them the purchase receipt.

Posted on Jan 27, 2019 6:19 AM

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Level 10

334,150 points

Posted on Jan 27, 2019 6:47 AM

No, Apple will not remove activation lock from a second-hand device. Take it back to the auction for a refund

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