I have an early 2011 Macbook Pro, so I'm unable to install Mojave. My operating system right now is OS X Yosemite 10.10.5
When I connect my iPhone 6s (updated to 12.1.3) to my computer, iTunes says I need to upgrade to Mojave (which I'm unable to do with my 'elderly' Macbook).
Do I have any options? Am I out of luck just because I have an older computer?
Your Mac can run MacOS High Sierra. Doing so will enable you to use current iTunes so you can communicate to your iOS 12 device.
Thank you! I installed High Sierra on my computer. I'm no longer getting a nasty 'cannot communicate' message when I plug in my phone, but I am having some difficulty getting iTunes to recognize that my phone is plugged in.
Is there a way to prompt iTunes to recognize a connected device? I've tried different USB ports, restarting my phone, quitting iTunes.
Be certain you've updated all your software after the High Sierra installation - especially iTunes.
If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support
Thank you so much! You were right; iTunes didn't update to its High Sierra format automatically.
My phone and computer are now communicating, and I'm so happy! Thank you!!
That's excellent news!
Enjoy your Apple gear, and please do check for software updates from time to time.
iTunes no longer recognizes my iPhone 6s
