AppleTV 4K Problem with Sony Bravia Sync (CEC)

Hi,

since i have the new AppleTV 4K, my Sony Bravia Sync (CEC) setup is crashing once every 24 hours.

The only solution is to completely Power-OFF the Sony TV with all connected HDMI devices.

So i tried one by one device and found out that the Apple TV is destroying the HDMI CEC of the Sony TV :(

My old Apple TV was working well with its HDMI CEC functions.

Is this a known issue and can it be solved by releasing new firmware update?

Greetings

Posted on Jan 28, 2019 6:35 AM

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4 replies

Rudegar

Level 10

181,530 points

Jan 28, 2019 7:50 AM in response to Rotarum

you can check their site, I upgraded firmware on my sony bravia twice since I purchased it back in the day.

vazandrew

Level 8

40,948 points

Jan 28, 2019 7:44 AM in response to Rotarum

CEC is dependent on the TV so if there is an issue it would be up to Sony to release the update.

vazandrew

Level 8

40,948 points

Jan 28, 2019 9:34 AM in response to Rotarum

Then I would suggest contacting Sony.

Rotarum Author

Level 1

7 points

Jan 28, 2019 8:22 AM in response to Rotarum

Thank you for answer.

The last Update is from 12-2015 and this one is already installed on the TV.

Any other thing we can try?

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AppleTV 4K Problem with Sony Bravia Sync (CEC)