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I can use my Apple ID for everything except when I try to download app

i bought this phone from a friend. and i logged into my apple id on it. i can use my apple id for everything except when i try to download a app it is her apple id. i logged out of mine in settings and logged back in and nothing changed. please help.




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Posted on Jan 30, 2019 8:13 AM

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Question marked as Best reply

Posted on Jan 30, 2019 8:54 AM

Ask your friend to follow the steps in this article to make it 'your' phone.


Selling/Giving Away Device


One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 




Purchase History Review

2 replies
Question marked as Best reply

Jan 30, 2019 8:54 AM in response to 123-455

Ask your friend to follow the steps in this article to make it 'your' phone.


Selling/Giving Away Device


One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 




Purchase History Review

I can use my Apple ID for everything except when I try to download app

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