My iPad Pro 3rd Gen was wiped at airport security

At Philly airport and contents gone and full reset. Is this a common experience?

iPad Pro, 12

Posted on Jan 30, 2019 12:43 PM

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22 replies

rRraAayYy Author

Level 1

5 points

Mar 8, 2019 5:51 AM in response to rRraAayYy

Thanks everyone for sharing your personal experiences and mostly nonevents. I think that it is safe to say that it has nothing to do with

anyone touching the device or
airport scanners

I’ve got it, thanks.

That said, I am still looking for insights as to what would wipe a device?

could it be face id or
bumping around in a bag or
the on and volume buttons being compressed
being stowed with a bluetooth keyboard
something else entirely?

I will be trying to get to an apple store, there are just none near me

Thanks again.

Jan 30, 2019 12:45 PM in response to rRraAayYy

What was done to it that caused the erasure? An airport x-ray has never hurt my iPads in the past.

Jan 31, 2019 8:11 AM in response to ShagCA

Exactly. Something else had to happen with the OPs situation. What happened may remain a mystery.

Mar 6, 2019 2:23 PM in response to rRraAayYy

I still don't understand how or why this happened. We just traveled a week ago and went through airport security going up and coming back, with two iPad Pro 11 and nothing was wiped off our devices.

ShagCA

Level 5

6,405 points

Mar 6, 2019 2:46 PM in response to rRraAayYy

You sure no one else (but you) have physical access to the device? No one but you touch it? That is a bizarre problem.

Skydiver119

Level 9

53,607 points

Mar 6, 2019 3:38 PM in response to lobsterghost1

I too have flown in the past month with 2 ipads and an ipod touch and none of them suffered any ill effects (neither did my android smart phone. All devices were on when they were scanned.

Mar 6, 2019 3:46 PM in response to Skydiver119

Actually, my iPad Pro 11 was scanned twice at one security checkpoint. No loss of data or device wipe at all.

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My iPad Pro 3rd Gen was wiped at airport security