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Can't turn on Background App Refresh

I have Background App Refresh turned off and want to turn it back on. When I go to Settings>General>Background App Refresh, it is grayed out and there is no bar for me to slide to turn it on. iPhone X, iOS 12.1

Posted on Jan 31, 2019 4:54 AM

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Question marked as Top-ranking reply

Posted on Jan 31, 2019 4:58 AM

Hi.


First of all, please update to the latest iOS version 12.1.3.

Then head to Settings > General > Screen Time > Content & Privacy Restrictions - enter your pin code.  Scroll to the bottom, Background App Activities is under the 'Allow'. Can you check that 'Allow' is on?

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Question marked as Top-ranking reply

Jan 31, 2019 4:58 AM in response to franklin180

Hi.


First of all, please update to the latest iOS version 12.1.3.

Then head to Settings > General > Screen Time > Content & Privacy Restrictions - enter your pin code.  Scroll to the bottom, Background App Activities is under the 'Allow'. Can you check that 'Allow' is on?

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Can't turn on Background App Refresh

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