Music App asking me to join Apple music!!!

I don't, nor do i plan to, use Apple Music. i buy my songs from the itunes store. Before on my 6s plus, things were working fine, but when i upgraded to an iphone x, everytime i try to play a song, a pop up comes up asking me to join apple music. and its only that one song, everytime... even the other songs in the same album have no issues. Pls fix this Apple. BTW, show apple music is not on in the settings. It never has been...... Even 3d touching on the song and choosing play next yields the same issue. Why only that song?? If anyone is curious its Yes Or Yes by Twice

iPhone X

Posted on Feb 2, 2019 7:25 AM

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Question marked as Top-ranking reply

Posted on Feb 3, 2019 11:51 AM

Hello JoshuaLotion,


​Thank you for using the Apple Support Communities. I understand you're seeing a prompt to join Apple Music when you play a song purchased in the iTunes Store.


By any chance, have you used more than one Apple ID to purchase music before? If so, is it possible this song was purchased with that other Apple ID?


You may be able to resolve this by deleting the song from your device in the Music app, and then re-downloading it. For the steps, check out the links below:


Delete music, movies, and TV shows from your device


Redownload apps, music, movies, TV shows, and books from the App Store, iTunes Store, and Apple Books


I hope this helps!


Take care.

1 reply
Question marked as Top-ranking reply

Feb 3, 2019 11:51 AM in response to JoshuaLotion

Hello JoshuaLotion,


​Thank you for using the Apple Support Communities. I understand you're seeing a prompt to join Apple Music when you play a song purchased in the iTunes Store.


By any chance, have you used more than one Apple ID to purchase music before? If so, is it possible this song was purchased with that other Apple ID?


You may be able to resolve this by deleting the song from your device in the Music app, and then re-downloading it. For the steps, check out the links below:


Delete music, movies, and TV shows from your device


Redownload apps, music, movies, TV shows, and books from the App Store, iTunes Store, and Apple Books


I hope this helps!


Take care.

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Music App asking me to join Apple music!!!

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