CarPlay - Volume for messages too low

I purchased a 2019 Lexus ES, and I am able to control the volume for absolutely everything except when CarPlay Messages. When I am on the road, or there is some back ground noise, I can barely hear CarPlay read my messages or reply to my messages. I've tried everything to adjust the volume. Any ideas? Thanks!

iPhone XS Max

Posted on Feb 2, 2019 5:14 PM

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3 replies

Feb 10, 2019 8:16 AM in response to SanDiegoDel

Hello SanDiegoDel,


Thanks for the follow-up details. Were you able to try the steps at the bottom of this link? These steps may help with this type of issue: How to use CarPlay with your iPhone


Updating your device may help as well in ruling out a few causes. If you need, here's How to back up your iPhone, iPad, and iPod touch and Update your iPhone, iPad, or iPod touch.


Cheers.

Feb 4, 2019 6:23 AM in response to SanDiegoDel

Hi there SanDiegoDel,


​Thank you for using the Apple Support Communities. I understand you're not able to hear messages as read through CarPlay.


To clarify, are you finding that there are no volume controls for reading Messages? Or are you able to adjust the volume but find it doesn't make an audible change? It's possible that a setting specific to the vehicle stereo is causing this behavior, but there are some steps you can try on the iPhone end that might be helpful.


To start, check out the "Get help" section of this link: How to use CarPlay with your iPhone. This will cover a few helpful steps, including updating your device, restarting, and forgetting and re-establishing the CarPlay connection.


I hope this helps!


Take care.

Feb 5, 2019 2:36 PM in response to rose_10

Thank you for the response. I am able to adjust volume for music, phone calls, etc. But when CarPlay is reading messages to me, there is no way to control the volume. The current volume is low and can barely be heard with road noise. I've tried the volume control on the dash and the steering wheel, as well as the volume control on the phone. Help! :) If this is helpful, the vehicle is a 2019 Lexus ES Hybrid, stock audio system (Not Mark Levenson)

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CarPlay - Volume for messages too low

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