But only on my desktop and laptop computers. I am good for maybe 30 minutes then it does it again. My iPhones do not have this issue. I changed my password, this did nothing. Suggestions?
AEHaas
MacBook Pro 15", 10.14
Well I solved it myself. I deleted the AOL account on the Internet Accounts pref panel again. But instead of adding the account by clicking on the AOL icon (the list starts with iCloud at the top and on the bottom is AOL as you choices). There is another choice below this labelled "Add Another Account". I clicked on this and there is a choice called "Mail Account". Within this is the choice to enter an email address and the account password. I entered my AOL name and password and all is working normal now. Wow. Nobody knew this?? Anyway, it seems as though the problem is solved, at least since early this morning. Thanks for your help.
AEHaas
Well I solved it myself. I deleted the AOL account on the Internet Accounts pref panel again. But instead of adding the account by clicking on the AOL icon (the list starts with iCloud at the top and on the bottom is AOL as you choices). There is another choice below this labelled "Add Another Account". I clicked on this and there is a choice called "Mail Account". Within this is the choice to enter an email address and the account password. I entered my AOL name and password and all is working normal now. Wow. Nobody knew this?? Anyway, it seems as though the problem is solved, at least since early this morning. Thanks for your help.
AEHaas
Hello aehaas,
Thank you for using Apple Support Communities! I understand from the information you provided that your mail keeps asking for password; I'd like to help.
The following support article provides some troubleshooting steps to try for this behavior:
If Mail on your Mac keeps asking for your password
Hope this helps.
Best Regards.
Once I enter the password it works fine a 30 minutes or so then signs me out again. This only happened on the desktop and laptop computers since the Mac OS update a few days ago - what was it? 10.14.3?.
The iPhones work fine as always, no issues. I tried making a new AOL password, did nothing different. I also eliminated the AOL account. Then I reentered it back to the Mac. It does the same thing - phones are OK, computers keep asking for passwords every 30 minutes.
AEHaas
aehaas,
Thanks for the additional information. If you have followed the steps in the article I provided and are still being asked repeatedly for your password, I would refer you to your email provider for additional help: Get Support-AOL Help
Best Regards.
Over the last two days I was on the phone with AOL techs. Today a high level tech accessed remotely my computer. He deleted the AOL account from my computer, put it back on again, deleted again and put it back on again in the Networks pref panel. He went through every possible setting. Again, the iPhones work OK, never had a problem. But on two desktops and two laptops this problem continues, AOL keeps asking for the password every 30-45 minutes or so. He said there is no issues with AOL and that it is a system problem. It occurred on 10.14.3 and also on the public beta of 10.14.4 #1 and #2 on two of my computers so I think the guy is correct. It is an Apple system issue. What should I do next?
AEHaas
we are gaving problems with the iPhone and iPad dropping the password and then it suddenly works. When I looked up an article on Apple from 2019 it says there is an issue with Verizon and steps to follow but it warns we could lose all unsaved mail. Did your mail stay?
I had the same problem and did exactly what you did last year around August/September with 2 aol accounts. However I am now trying to do the same with a third AOL account but I am not able to. Does anybody know if there is a limit on aol accounts?
Very frustrating! PS: sorry I should have posted the solution long time ago but I didn't think many people were having this problem!
G
aehaas,
Thank you for the additional information. The next best step would be to contact Apple Support:
Best Regards.
Thanks for the solution!!!! I've been going crazy with this!
My mail has been working since I did this fix as stated above.
Please what do you mean by Internet Accounts Pref panel? Do you have Verizon? Thank you.
I have AOL. The prefs is within System Preferences, then Internet Accounts.
Many thanks!
AOL Mail keeps asking for my email password
