Mail requesting password

Apple Mail on Macs has a bad issue with changing passwords, here's some notes on it...

Open Keychain Access in Utilities, then either check the Password under that item, change it, or delete it and start over.

Enter the part after the @sign in the search bar.

You may have duplicate or more entries in Keychain Access.

If using a browser to login via WebMail works it's not Name or Password, but likely old passwords interfering.

There''ll be at least 2 entries, maybe more.

The trouble is that Mac Mail almost always chooses the old Passwords if you don't change or get rid of the old ones.

Restart to clear some caches.

The big bugaboo with Mail is finding the keychain for any auto setup Mail accounts, if IMAP it usually involves deleting the account & setting it up again to fix it.

Cant create re add Mail

James Walker1 User level:Level 1 (129 points)

Mar 1, 2019 10:39 AM in response to if240

I was having this problem trying to add a mail (not gmail) account just for Notes. In my ~/Library/Keychains folder, I found a subfolder with a long hexadecimal and hyphens name. I deleted that subfolder, logged out, and logged back in. I was then able to add the account, without having lost any passwords from my keychains.

noelle126 Said:

"Mail requesting password: Mail has asked for my password for internet account. I changed it, updated it, deleted the email account; did everything the help page said to do. It worked for my phone and iPad however not my Mac."

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Do you Use an Apple Password?

Use a new app password. Time-limitations may apply, meaning it expired. So, rather than removing the account from Mail, just sign in with a new app password, which would be retrievable in the eMail provider's site. So, ask you eMail provider how to obtain an app password.

Did you remove that account in Internet Accounts?