Apple Music Sign In Pop Up Will Not Disappear (Even After Signing In)

Recently I subscribed to Apple Music and I found it worked signed in or signed out of my Apple ID login. However, now when I open the Music app on my iPhone a pop up screen comes up telling me to login with my Apple ID. Logically, the first time I typed it in and I saw that I was logged in within the Settings app as well. However, the pop up screen did not disappear or adjust in any way after logging in. As a result I am unable to access my music library other than with my voice. Any advice on this would be greatly appreciated!

iPhone 6s

Posted on Feb 4, 2019 1:21 PM

Reply
1 reply

Feb 5, 2019 1:43 PM in response to talewis500

Hello and welcome to Apple Support Communities, talewis500!


I understand you're signed in with your Apple ID, however this screen still appears whenever you try to use Apple Music. I'd be happy to provide information to help you out.


Try the steps in the following article: Turn on iCloud Music Library with Apple Music


I hope this information helps you get back to listening to music.


Have a great day!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Music Sign In Pop Up Will Not Disappear (Even After Signing In)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.