E-SIM Call Fail

Hi, Usually when you are speaking on Primary Line and after the call is completed you want to dial using Secondary Line ( Esim) it shows call failed.

THis is issue which i am being facing since the time i have bought the phone.


This is bug of IPHONE XS.


What is the resolution?

Posted on Feb 5, 2019 2:27 AM

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Question marked as Top-ranking reply

Posted on Feb 5, 2019 3:29 AM

Did you contact your eSIM carrier? What did they say? Are they among this list?

Find wireless carriers that offer eSIM service - Apple Support


If everything is ok with them, then it could be a hardware problem. Make an appointment at an Apple Store or Authorized Service Provider and have your device inspected. See this: https://locate.apple.com/findlocations


Regards

Giulio


1 reply
Question marked as Top-ranking reply

Feb 5, 2019 3:29 AM in response to poonamkarmavat

Did you contact your eSIM carrier? What did they say? Are they among this list?

Find wireless carriers that offer eSIM service - Apple Support


If everything is ok with them, then it could be a hardware problem. Make an appointment at an Apple Store or Authorized Service Provider and have your device inspected. See this: https://locate.apple.com/findlocations


Regards

Giulio


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E-SIM Call Fail

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