Reset security questions
i has a long time ago and i'm back to ios i try to reset security questions
but the security message dont arrive to my device maybe its send to the old iphone
iPhone XS, 12
Apple ID - Password/Security Questions verification e-mail not received
If necessary, there is a contact link.
Apple ID Support
Apple Support by e-mail or chat Work through the screens to get a chat option.
Or fill out and submit this form. The form is for iTunes, but it will get passed to the ID Support section.