Reset security questions

I kept trying to reset my security questions to set up everything from my old phone the same as my new one but it would ask security questions and I know I answered correctly but it would say incorrect then started saying I don’t have enough information to reset

Posted on Aug 22, 2019 6:01 PM

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1 reply

Aug 22, 2019 11:15 PM in response to Treesa53

Contact Support in the country where you live (and which is therefore the country on your account) and see if they can reset them for you : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

or https://www.apple.com/emea/support/itunes/contact.html 

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Reset security questions

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