Iphone synce stuck on waiting for sync to start

Trying to sync my iphone, and all it is stuck on the waiting for sync to start. Have restarted/rebooted computer multiple times and the iphone once.

iPhone XR, 12

Posted on Feb 8, 2019 1:43 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 10, 2019 6:50 AM

Hello nrkooy,


Welcome to Apple Support Communities! I understand your iTunes is stuck on the message stating "Waiting for sync to start". I'm happy to assist you with this. If you are using a USB cable, disconnect the iPhone from the computer. Try a different USB cable if you have one. Make sure iTunes and your iPhone iOS version is updated:


Update your iPhone, iPad, or iPod touch

Update to the latest version of iTunes


If you are syncing via Wi-Fi, forget and rejoin your Wi-Fi network by performing the following steps:


Launch the Settings app.

Tap Wi-Fi.

Tap the info button next to the wi-fi network you want to forget. It looks like a lower-case I.

Tap Forget This Network.

Tap Forget when prompted to confirm you want to forget the network.

Reconnect to your Wi-Fi network.



I hope this helps. Thanks for using the Apple Support Communities, and have a great day! 

1 reply
Question marked as Top-ranking reply

Feb 10, 2019 6:50 AM in response to nrkooy

Hello nrkooy,


Welcome to Apple Support Communities! I understand your iTunes is stuck on the message stating "Waiting for sync to start". I'm happy to assist you with this. If you are using a USB cable, disconnect the iPhone from the computer. Try a different USB cable if you have one. Make sure iTunes and your iPhone iOS version is updated:


Update your iPhone, iPad, or iPod touch

Update to the latest version of iTunes


If you are syncing via Wi-Fi, forget and rejoin your Wi-Fi network by performing the following steps:


Launch the Settings app.

Tap Wi-Fi.

Tap the info button next to the wi-fi network you want to forget. It looks like a lower-case I.

Tap Forget This Network.

Tap Forget when prompted to confirm you want to forget the network.

Reconnect to your Wi-Fi network.



I hope this helps. Thanks for using the Apple Support Communities, and have a great day! 

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Iphone synce stuck on waiting for sync to start

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.