My Apple Watch went offline

My Apple Watch went offline and I turned it off then on again. Nada didn't work. Showed it was okay on my phone so I turned both off then on. Still didn't work. I went into my phone and unpaired, got an error it didn't unpair correctly and gave me instructions on how to do it by going into settings. When I went in to do that it did unpair from my phone, but my watch is still showing the apps and everything and is still offline. When I try to pair it, it doesn't pick it up in the camera and won't let me do it manually. Does anyone have a suggestion? It's a 38mm sport watch I have had 3 to 4 years and have never had a problem. Any help would be appreciated. Still showing offline and no lights in the back as it normally does.


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Apple Watch, 4

Posted on Feb 8, 2019 2:59 PM

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10 replies

Feb 10, 2019 9:47 AM in response to mesr

Ok


If you don't have your paired iPhone, you can still remove the passcode from your Apple Watch.

  1. Keep your watch on its charger until you complete these steps.
  2. Press and hold the side button until you see Power Off.
  3. Firmly press the Power Off slider, then lift your finger. 
  4. Tap Erase all content and settings.
  5. Wait for the process to finish, then set up your Apple Watch again. When asked, restore from a backup.




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My Apple Watch went offline

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