I am running iTunes 12.6.5 on High Sierra as I want to control what updates go to my i-devices. Today for the first time, I'm getting error -8288 on all i-app downloads. The download seems to complete, but when the download finishes, this error appears. BTW, an iOS system update thru iTunes worked just fine.
What I have done: Restarted iTunes; Logged out of my account and logged in again.
Any help will be greatly appreciated.
After experiencing the same issue on multiple machines with the same operating system and iTunes versions i spoke with an experienced Apple Enterprise Support team member. They provided a solution with seems the be simplicity itself - after two days of careful consultation and screen sharing. By the way, hey couldn't reproduce the problem from their end, hence the feeling the the account itself might be the culprit. It is not an app blocking issue per-se, more an iTunes/Apple Account security 'feature'. If your account details or payment methods have been flagged for 'non-authorised activity' or 'suspicious transactions' it maybe suspended (with out notification or human intervention) until such times as your ID is re-established and the flag removed. Sometimes this can occur well after the said suspicious event. I my case i had multiple Apple accounts in several countries. Only one of which had the 'update error 8288' issue. This one account had been not been flagged as needing ID verification strangely. After changing the account payment method to "NONE' and then re-entering the required credit card details, the Enterprise rep verified my ID using the 3 questions set when the account was first created. Violå. Problem solved in this instance. All updates completed successfully and all machines. The Mac operating version or iTunes version was not really the issue in my case.
@DJ PHAZE
I found these directions somewhere else in the Knowledge Base and tried them over weekend. No help.
Don't have any of the suggested folders but right now I can download updates again :)
I guess Apple fixed something , Yeah!
@DJ PHAZE, that got me there. Downloads proceeding normally.
@annabelle
Thanks for letting us know! After seeing your note, I just downloaded a couple of apps.
Ready to hit Update All for the other 43!
Also started working for me.
To BobW0904, thank you very much for calling in and taking one for the team very much appreciated. All of my apps updated on their own and I was able to add new ones. Thank you.
All apps updated!
Wow! One of the fastest fixes I've seen. I guess we should give Apple credit for doing it right this time.
Amazing spontaneous fix of the problem. Whoever ‘put the plug back in’ thank you
mojave nin içine tek başına kuramazsın:/ kurulu olan iTunes i kopyalayıp yapıştırmak lazım.
2 sıkıntı olmaz ama iTunes içine at 10-15 dk beklersin (uygulama sayısına ve ssd kalitene göre) hatta daha iyi olur ltd dosyası ile uğraşmana gerek kalmaz:)
Evet onu diyorum dmg içinden kuramazsın.
İstanbul
OP here. Downloads working again - no changes on my part.
I have the same issue. Apple expert said the solution in https://support.apple.com/en-us/HT208079 is not for personal use; downloading apps from iTunes has been blocked. Very little apps can still be downloaded successfully at present.
Same all, started this week.
I am able to download the same apps on the same computer using iMazing.
Then I can:
delete the outdated file from iTunes Media/Mobile Applications,
copy the outdated file to the archive on my server,
empty my trash,
export the app as .ipa from iMazing into the Mobile Applications directory,
Get Info on the app in iTunes, which fails, prompting a Locate window,
and find the file exported from iMazing,
at which point the file disappears from the iTunes Update window, and I have one file updated.
Hideous process, but it does work.
Reddit users with multiple accounts on the same machine report that some work and some don't.
iTunes download error -8288
