iTunes download error -8288

I am running iTunes 12.6.5 on High Sierra as I want to control what updates go to my i-devices. Today for the first time, I'm getting error -8288 on all i-app downloads. The download seems to complete, but when the download finishes, this error appears. BTW, an iOS system update thru iTunes worked just fine.


What I have done: Restarted iTunes; Logged out of my account and logged in again.


Any help will be greatly appreciated.

Posted on Feb 9, 2019 9:18 AM

Reply
84 replies

Feb 11, 2019 10:14 AM in response to turingtest2

At least two users are updating their apps using iTunes 12.6.5.3, unlike all other users who cannot, and there are many on both Mac and Pc .

I tried everything suggested in several thread with no success.

All we have in common is that iTunes stopped to be able to finish an update since Feb 8 and on my side I didn't change anything on my computer(and so didn't others) beside the Apple Security Update. I'm able to download new apps but cannot update. At this point something must be wrong on Apple side or the two users who can update have some extra developer stuff or certificates we don't?!

turingtest2: do you think is this possible?

Feb 11, 2019 2:35 PM in response to artoftrail

Gatekeeper date : look for

com.apple.pkg.GatekeeperConfigData.16U1672.plist and

com.apple.pkg.GatekeeperConfigData.16U1672.bom

Both found in System/Library? Receipts

There are security system updates done automatically by Apple :

Look in System prefs App Store and I have “Install system data files and security updates” box checked.


BTW on my iPad and iPhone there are several apps to update that do not show up in the Updates section . To see those I have to search for each one and go in the App store where then they show that they need to be updated.

Definitely something is broken on the Apple side. Sign out and sign back in doesn't fix it

Feb 11, 2019 5:37 PM in response to tonytone

So I found a solution that was used for a different error code but worked for the very issue that I was experiencing as well the steps are indicated below for MAC users.

Learn what to do if you see error -45054 in the iTunes Store. If you don't see error -45054, follow the steps for your computer.


On your Mac

By

default, the built-in application firewall for macOS automatically

allows applications signed by Apple to receive incoming connections. If

you've adjusted the settings for your application firewall, you might

need to allow incoming connections. If the issue persists, reset the cache of accepted certificates:


  • Click your desktop to make sure that you're in Finder.
  • From the menu at the top of your computer screen, choose Go > Go to Folder.
  • In the box, enter /var/db/crls/.
  • Click Go.
  • Drag the files labeled crlcache.db and ocspcache.db to the Trash.
  • If prompted, enter your administrator password.
  • Restart your computer, then try to connect to the iTunes Store, App Store, or Book Store.



For PC Users Try:


On your PC



Good luck folks

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iTunes download error -8288

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