I am running iTunes 12.6.5 on High Sierra as I want to control what updates go to my i-devices. Today for the first time, I'm getting error -8288 on all i-app downloads. The download seems to complete, but when the download finishes, this error appears. BTW, an iOS system update thru iTunes worked just fine.
What I have done: Restarted iTunes; Logged out of my account and logged in again.
Any help will be greatly appreciated.
After experiencing the same issue on multiple machines with the same operating system and iTunes versions i spoke with an experienced Apple Enterprise Support team member. They provided a solution with seems the be simplicity itself - after two days of careful consultation and screen sharing. By the way, hey couldn't reproduce the problem from their end, hence the feeling the the account itself might be the culprit. It is not an app blocking issue per-se, more an iTunes/Apple Account security 'feature'. If your account details or payment methods have been flagged for 'non-authorised activity' or 'suspicious transactions' it maybe suspended (with out notification or human intervention) until such times as your ID is re-established and the flag removed. Sometimes this can occur well after the said suspicious event. I my case i had multiple Apple accounts in several countries. Only one of which had the 'update error 8288' issue. This one account had been not been flagged as needing ID verification strangely. After changing the account payment method to "NONE' and then re-entering the required credit card details, the Enterprise rep verified my ID using the 3 questions set when the account was first created. Violå. Problem solved in this instance. All updates completed successfully and all machines. The Mac operating version or iTunes version was not really the issue in my case.
At least two users are updating their apps using iTunes 12.6.5.3, unlike all other users who cannot, and there are many on both Mac and Pc .
I tried everything suggested in several thread with no success.
All we have in common is that iTunes stopped to be able to finish an update since Feb 8 and on my side I didn't change anything on my computer(and so didn't others) beside the Apple Security Update. I'm able to download new apps but cannot update. At this point something must be wrong on Apple side or the two users who can update have some extra developer stuff or certificates we don't?!
turingtest2: do you think is this possible?
I am using iTunes 12.6.5.3 on PC. It was ok until Feb 9. No changes were made to security software, so it is no to blame.
I went to Purchased Items and clicked Download all. 8 of 100+ my apps were downloaded successfully.
Gatekeeper date : look for
com.apple.pkg.GatekeeperConfigData.16U1672.plist and
com.apple.pkg.GatekeeperConfigData.16U1672.bom
Both found in System/Library? Receipts
There are security system updates done automatically by Apple :
Look in System prefs App Store and I have “Install system data files and security updates” box checked.
BTW on my iPad and iPhone there are several apps to update that do not show up in the Updates section . To see those I have to search for each one and go in the App store where then they show that they need to be updated.
Definitely something is broken on the Apple side. Sign out and sign back in doesn't fix it
Updated info from Apple iTunes Support:
They say this is now a priority issue, there is to be a fix made up and sent out from Engineering. So we will see what they do next.
Thanks everyone for posting here by the way, I sent the rep to this string so I did not have a lot to explain
.
So I found a solution that was used for a different error code but worked for the very issue that I was experiencing as well the steps are indicated below for MAC users.
Learn what to do if you see error -45054 in the iTunes Store. If you don't see error -45054, follow the steps for your computer.
On your Mac
By
default, the built-in application firewall for macOS automatically
allows applications signed by Apple to receive incoming connections. If
you've adjusted the settings for your application firewall, you might
need to allow incoming connections. If the issue persists, reset the cache of accepted certificates:
For PC Users Try:
On your PC
Good luck folks
Thanks for your reply. I can't agree more. Now Apple has fixed this bug, but they are still not intended to get Appstore back in iTunes. It seems I should be grateful for they released a version with appstore, instead of blocking all older versions.
mojavenin içine tek başına kuramazsın demek şu anlama mı geliyor;
1-) mojavenin içine itunes 12.6.5.3 dmg dosyası olarak açıp yükleyemezsin demek mi?
eğer öyle ise kurulu olan itunes 12.6.5.3.app dosyasını alıp kopyala yapıştır yap diyorsun sanırım. ** akşam ** işle uğraşacağım.
memleket neresi?
I have to concur with you. It does seem like apple is blocking iTunes 12.6.5 ( listed by Apple as the Enterprise version) https://support.apple.com/en-us/HT208079
artoftrail, This same issue started at the same time on Windows PCs as well. I don't think it's a Mac Security update causing this. For all the reports I read this started on the even of 2/7-2/9.
iTunes download error -8288
